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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa

April 24, 2026

5  out of  5
rating by Lisa
"I highly recommend this business. Service is always timely & pleasant. Kristy especially goes above & beyond to make sure I'm taken care of in addition to being well informed."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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pamela shannon

April 18, 2026

5  out of  5
rating by pamela shannon
"Staff are very knowledgeable, I saved alot of money being with State Farm . I have been a customer with this agent for years and would highly recommend Rick."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rick Brown’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alan East

April 17, 2026

5  out of  5
rating by Alan East
"We would recommend Rick brown insurance to anyone ! We worked with Kristy she has been so helpful and attentive! Explained everything in full details and helped us get the coverage we needed."
We responded:
"Alan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Brown’s Team—we are always here to help!"
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Cathy Welborne

August 25, 2025

5  out of  5
rating by Cathy Welborne
"Love Rick Browns State Farm Insurance Office! They always take care of what I need with great service and are very friendly! We have multiple cars and home insurance and are very pleased. I've been with them for many years!"
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Nick Muench

January 12, 2025

5  out of  5
rating by Nick Muench
"Amazing service and very prompt. Extremely affordable and very competitive rates. Been with Rick 17+ yrs have had a few claims and have never had an issue with my coverage!!! Highly Recommended !!! If i could give more than 5 stars i wouldn't hesitate!!! Give him a call and see what he can do for you promise you won't be disappointed"
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Wally Herbert

September 6, 2024

5  out of  5
rating by Wally Herbert
"Kristy is amazing she has done so much good for me I can’t even begin to describe. Not using her expertise is only your loss."
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Todd Birxh

March 28, 2024

5  out of  5
rating by Todd Birxh
"The “WOW Factor”with Rick and his fellow agents should be applied when speaking about his extremely kind and communicative, professional agency! They have always given us service exceptional service as one should expect from their agent! So, in conclusion, I highly recommend Rick Brown, and his fantastic agency!"
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Jeff

November 21, 2019

5  out of  5
rating by Jeff
"Always had good response we from Ricks crew!been with rick since 1978"
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Chris Brigger

April 21, 2017

5  out of  5
rating by Chris Brigger
"Incredibly friendly staff. They've always paid claims quickly and I even got a note saying they were sorry we had storm damage to our home. As for price, I've had my in-laws switch to State Farm and save a bunch over where they were currently insured. Can't say enough about how well Ive been treated with them over the last 30 years."
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Anthony Hatten

September 21, 2016

3  out of  5
rating by Anthony Hatten
"Not very good. Expensive and poor customer service. Never even met Rick Brown, and I took the trouble to go to his office for just that reason once. Staff intercepted me and said they could answer all my questions themselves. Well, OK. More than once I've had matters that needed followed up on that didn't. Like nobody called me with news, to where I had to call to find out what was happening. Turned out they had news, but just dropped the ball communicating with me. I mean - it's a lot of stuff like that. And it's expensive. I mean - it's State Farm. You're paying for the service. Progressive at least returned calls."